Friction among managers in Organizations, can cause significant loss of time & productivity, in managing conflicts. However, conflicts and differences, can also have a positive impact, by bringing in innovative solutions, and to do things differently. Resolving conflicts, through effective Negotiation Skills, will help in open confrontation of issues, and arriving at win-win outcomes. The negotiation process is a part of every manager’s day to day interactions with stakeholders inside and outside the organization, whose cooperation is essential to achieve organizational goals. This programme will focus on Negotiation as an integral part of the Managerial Decision-making Process.

This programme will help participants to think systematically and critically, about their negotiation experiences. It will enable them to establish a framework, to increase learning every time they are involved in a negotiation, and gain continuous improvement, to excel in this critical competence